When data connects, wellness wins. Learn how hotels & resorts turn guest, spa, loyalty, and behavioural data into personalised journeys -while keeping privacy airtight. See how AI, automation, and the right integrations unlock smarter decisions, guest trust, and new revenue moments across every property.
Revenue Diversification
Consumer Behaviour
AI
The next wave of growth won’t be fueled by bigger budgets, but by sharper creative and cleaner data. When every second counts, hooks, offers, and attribution become make-or-break. Discover the playbook that turns watch time into waitlists without tripping compliance.
Consumer Behaviour
Scaling
Member Experience
Wellness can be a brand’s strongest signature, not just an amenity. Explore how leading hotels & resorts choose which concepts to back, scale across portfolios, and turn into brand-defining experiences that drive investment, higher ADR, loyalty, and repeat stays.
Scaling
Revenue Diversification
Longevity
Patrick Grady
CEO
TetraScience

Sagar Jain
Director, Digital AI Strategy SSF
Roche
