Dr. Kate Elden
Dr. Kate Elden, DVM, is the Medical Director of Telemedicine at Companion Pet Partners. A UC Davis graduate, she built and leads the organization’s telemedicine program, drawing on roots in equine medicine and leadership as Medical Director at La Jolla Veterinary Hospital. She advances performance-driven, technology-enabled care that improves access, outcomes, and client experience. Her work is always anchored in one goal: helping people and their pets through accessible, exceptional care.
Deborah Meyers
Deborah Meyers is a recognized leader in the pet health insurance industry with more than two decades of executive experience driving operational excellence, organizational transformation, and customer-centric innovation. As a longtime executive at the largest U.S. pet health insurer, she led major initiatives that elevated service delivery, strengthened profitability, and improved standards across operations, sales, claims, and the contact centers.
Deborah led her company’s first enterprise-wide Customer Experience transformation - an initiative that significantly advanced how the organization approached customer engagement, retention, and service excellence. Today, she consults with pet health companies on designing customer-driven operations, building high-performing teams, and aligning culture, strategy, and execution for measurable growth.
Deborah served as an active NAPHIA Board Member from 2018-2024, including a term on the Executive Board, contributing to industry collaboration and the advancement of the veterinary and pet insurance ecosystems.
She holds a master’s degree in leadership, Lean Leader certification from The Ohio State University, Forrester Customer Experience certification, and Evidence-Based Coaching certification from Fielding Graduate University.
Deborah is the founder of Deborah Meyers Coaching & Consulting and DM Publishing Ventures LLC, where she works with executives and emerging leaders across the pet industry and beyond. She is the author of How to Talk to Anyone: Communication Strategies to Unlock Networking Skills, Gain Confidence, and Master Conversations for Social and Professional Success.
Known for her strategic clarity, operational depth, and ability to translate complex challenges into actionable solutions, Deborah brings a results-driven perspective to every boardroom and advisory engagement. Her experience and insight make her a trusted voice in today’s rapidly evolving pet health landscape.
SHORTER PROGRAM VERSION:
Deborah Meyers is a seasoned pet health insurance executive with over 20 years of leadership experience in operations, sales, claims, customer experience, and organizational transformation. As former Secretary on the NAPHIA Executive Board, she helped advance industry collaboration and standards. Deborah now consults with pet health companies on strategy, customer experience, and building high-performing teams. She is the author of How to Talk to Anyone and founder of Deborah Meyers Coaching & Consulting.
David Haworth, DVM, PhD
David Haworth is a highly sought-after advisor and consultant to some of the largest and smallest organizations in the animal health and wellness space. He serves on numerous boards including the North American Veterinary Community (NAVC) and DOG TV and Chairs the Scientific Working Group of the Human-Animal Bond Research Institute (HABRI). He is a venture partner for Vetted Capital Partners and Ani.vc, and serves on the Executive Committee of VANE (Veterinary Angel Network). Most recently, he was an Executive Vice-President at Embark Veterinary, responsible for Science and Business Development. Prior to Embark, he was the co-founder and president of Vidium Animal Health, a genomic diagnostics company, and helped lead it to a successful acquisition. He is also a former President of PetSmart Charities in the US and Canada as well as the former President & CEO of Morris Animal Foundation, providing millions of dollars in grants for veterinary medical research. Prior to his work in non-profits, he served in multiple positions at Pfizer Animal Health (now Zoetis, Inc.) for over 11 years. He and his wife, Claudia, reside with their dog Breckenridge in Montana.
Nico Chereque
Steve Lin
- General Manger (Pet segment representing Hills and Nutramax as China exclusive distributor)
- Solid Gold pet food - General Manger (China) - Grow Solid Gold China business into #1 US pet food brand in China during service.
- Petco - Country Manager (China)
Alex Perez-Tenessa
Chloe DiVita
Mark Florence